During Your Visit / Accessibility
Accessible to everyone
We are fully committed to providing all of our visitors with the opportunity to have the most amazing aquatic adventure.
Overview
We want everyone to enjoy their visit
Please note that many of our amenities will be suspended for re-opening. We look forward to sharing these services again with you as soon as we are able.
Service Animals
Service Animals
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Accredited Service Dogs
Service dogs are permitted inside the aquarium, proof of certification must be presented to staff at the main entrance. Dogs are not permitted to enter our free flight Amazon gallery and will be redirected by staff. Service dogs must display the temperament of a service dog at all times while inside the aquarium.
Finance
Financial accessibility
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Accessibility discounts
Visitors with a disability, who purchase a full price ticket, can invite a free attendant to join them and help facilitate their visit. Tickets must be purchased online in advance.
Need more information?
View our visitor FAQ or email us.