Contact us

Questions? Comments? Concerns? Get in touch with us.


Contact information


General Contact

Tickets: [email protected]
Call Centre / Membership: 778-655-9554
General customer service: [email protected]


Postal service mailing address

Vancouver Aquarium
845 Avison Way
Vancouver, BC
Canada V6G 3E2


Courier address

Vancouver Aquarium
845 Avison Way
Vancouver, British Columbia
Canada V6G 3E2

Specific department


Media / public relations

For media inquiries please email us


Guest experience

Email our guest experience staff at [email protected] for specific questions about your visit.



For questions about your ticket to the Vancouver Aquarium please contact us by email or phone.
Phone: 778-655-9554
Email: [email protected]



For more information about memberships and the privileges you receive, contact our Membership Department.
Phone: 778-655-9554


Lost & Found

If you have lost an item during your visit please let us know right away at [email protected]


Volunteer Department

Become a part of Canada's leading volunteer marine education team. Contact us for more information.
Phone: 604-659-3478
Fax: 604-659-3515
Email: [email protected]


Vancouver Tourism Awards

Did you receive "Star" Treatment on your visit to the Vancouver Aquarium?
Nominate the individual(s) who made your day extra special.

Comment Card

Tell us about your experience

We want to know what you thought about your visit to the Vancouver Aquarium. Please take the time to let us know what you loved and what you think we can work on by filling in our online comment card below.

Are you a member?

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View our visitors FAQ for frequently asked
questions about visiting the Vancouver Aquarium.