Contact us

Questions? Comments? Concerns? Get in touch with us.


Contact information


Information line

Info-line: 604-659-3474
Phone: 604-659-3400
Fax: 604-659-3515


Postal service mailing address

Vancouver Aquarium
P.O. Box 3232
Vancouver, British Columbia
Canada V6B 3X8


Courier address

Vancouver Aquarium
845 Avison Way
Vancouver, British Columbia
Canada V6G 3E2

Specific department


Media / public relations

For media inquiries, contact


Visitor experience

Contact our visitor experience staff for specific questions about your visit
Phone: 604-659-3400 (ask for the Duty Manager).



For more information about memberships and the privileges you receive as a supporter of aquatic conservation, contact our Membership Services Department.
Phone: 604-659-3526


Ticket donation request

To request donated tickets please fill out our community support request form.


Group bookings

Tour group bookings can be made Monday – Friday at 604-659-3552 or 1-800-931-1186. Volume incentives are available.


Lost & Found

If you have lost an item during your visit please let us know right away.


Photo Experience

Contact our Visitor Experience department for information about your Vancouver Aquarium souvenir photo.
Phone: 604-659-3421


Volunteer Department

Become a part of Canada's leading volunteer marine education team. Contact us for more information.
Phone: 604-659-3478
Fax: 604-659-3515


Student Requests

Students looking for information can email

Tourism Award


Vancouver Tourism Awards

Did you receive "Star" Treatment on your visit to the Vancouver Aquarium?
Nominate the individual(s) who made your day extra special.

Comment Card

Tell us about your experience

We want to know what you thought about your visit to the Vancouver Aquarium. Please take the time to let us know what you loved and what you think we can work on by filling in our online comment card below.

Are you a member?

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View our visitors FAQ for frequently asked
questions about visiting the Vancouver Aquarium.

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The Vancouver Aquarium will be temporarily closed to the public starting Tuesday, March 17, 2020 and all programming will be cancelled as a preventative measure to help stop the spread of COVID-19 through our community.​​​​​ Learn more.