During Your Visit

Take in the sights,

sounds and great service

Maximize your visit with these on-site services and amenities. From cafés to the gift shop to accessibility resources, we’ve covered the details so you can go with the flow.

Quick info


Enjoy delicious sustainable food

Gift Shop

Find keepsakes for all ages


Amenities for everyone


Plan your adventure

E-Gift Card

Give the gift of aquatic wonder

The Vancouver Aquarium will be temporarily closed to the public starting Tuesday, March 17, 2020 and all programming will be cancelled as a preventative measure to help slow the spread of COVID-19 through our community. Learn more.


A range of amenities and services

Whether you’re looking for a delicious (and sustainably sourced) bite to eat, or you need to find that perfect gift for a loved one, our ameneties and services have you covered. We also offer additional services, such as lost child search within the Aquarium, a gender neutral washroom as well as complimentary wheelchair, walker and strollers rentals* to ensure that our facility is accessible to all.

*Rentals offered for loan on a first-come, first-served basis with a piece of ID or credit card.

Highlighted amenities

Coin operated lockers: 12”x10.5” x22” or 16”x12” x22”

Change tables in every washroom

Private and semi-private nursing rooms

ATM cash machine on-site

If you have any specific needs or questions you would like answered, please let us know before your visit by emailing us at visitorexperience@ocean.org or calling us at 604-659-3400 and ask to speak with the Duty Manager.


Making the aquatic world accessible

We want everyone to enjoy visiting the Vancouver Aquarium.

Accessibility highlights

Accessible amenities & services

Accessibility discounts

Priority viewing spots for programs

Celebration of Access Day

Food and Beverage

star Created with Sketch. Members receive 20% off Café purchases

Scrumptious and sustainable bites

The Vancouver Aquarium is a non-profit organization; our earned revenues, such as those earned from our Café, directly support our education, conservation and research initiatives.

open all year

Courtyard Café - Open 365 days a year

Courtyard Café is located just inside the Aquarium entrance, adjacent to the Ocean Courtyard. Visit this café for burgers, sandwiches, salads, coffee, daily specials and more. Indoor seating is available, or you can enjoy your meal outside.


Outside Aquarium Café

Open during the summer months, our café located just outside the Aquarium entrance in Stanley Park is open to all park visitors, no admission to the Aquarium required. Please note this café is currently closed for the season.


Sustainability at our cafés



Vancouver’s Water is Better on Tap. We only offer Vancouver’s tap water at the Aquarium – it comes filtered, fresh from the mountains, and is safe to drink. You’ll find dispensers throughout the building – enjoy!



Serving it to you warm, while keeping our kitchen cool. Our kitchen appliances are connected to an energy-efficient exchange loop that redistributes heat throughout the building. We save energy by using the heat already produced in our café to warm galleries like the Amazon.



We only serve shade grown, organic coffee. Buying shade grown ensures our coffee grows under the shade of the rainforest canopy, preventing deforestation, and protecting animals like our Goeldi Monkeys.


Food to feed

Our cafe donates overripe produce to our Amazon animals. Softer fruits that are too ripe for Café guests are perfect for animals like bats who prefer the softer flesh. This prevents perfectly nutritious food from going to waste, and supports our efforts to eliminate waste.



All dishware and food waste is composted, and turned into Class A compost that is used to grow certified organic alfalfa and hops in the Lower Mainland.



We only feed our guests Ocean Wise recommended seafood to ensure that our seafood is harvested in a method that ensures limited bycatch on non-target and endangered species, and that populations are abundant and resilient.


Say no to straws

Straws hurt wildlife. But relax because we don’t use them. We have many onsite single-use plastic elimination and plastic research programs.

Electronic Gift Card

Give the gift of aquatic wonder

Give an amazing gift plus help support the Aquarium’s direct action, research and education initiatives, all with one amazing e-gift card! Our e-gift cards can be used for admission to the Aquarium, memberships, animal encounters, birthday parties, sleepovers, cafe and gift shop purchases.

E-Gift Card Terms & Conditions

Terms & conditions apply, view details

Lost, stolen or missued cards cannot be re-issued.

Not redeemable for cash. All sales final.

Your Vancouver Aquarium gift card may be used to purchase Membership, Admission, Animal Encounters, Birthday Parties and Sleepovers as well as items from our Gift Shops and Cafes. Not valid for any online purchases or onsite photography. Not valid at YVR Aquarium store. Not redeemable at self-serve ticket kiosks. For current balance information, please visit any Aquarium cashier with your gift card. Value is in Canadian dollars.

In the event that duplicate copies are presented, the Vancouver Aquarium reserves the right to refuse Gift Card redemption for any or all Gift Card holders.

Please note that Animal Encounter availability is extremely limited and subject to change. Not all encounters are currently being offered. Visit our the Animal Encounter page for information on current offerings.

Purchase details

E-Gift cards are available online only. After purchase, you will receive a PDF e-gift card by email. You'll have a chance to enter a recipient name and message during purchase and you can either forward the e-gift card PDF by email or print it to give to the recipient. E-gift cards are available online only and will not be mailed to purchasers. 

E-Gift cards can be used towards purchases made by phone where applicable as well as in person.

Gift shop

star Created with Sketch. 20% off for members

Leave the Aquarium with unique gifts

Our Gift Shop offers fun and memorable aquatic-themed gifts for all ages. As a non-profit organization, your purchases directly fund our education, conservation and research initiatives.

Our Gift Shop and SubShop

Vancouver Aquarium's Gift Shop and SubShop offer a wide variety of items, including toys, clothing, books, home décor, jewelry, Inuit art and souvenirs.

Purchasing decisions are powerful

Look for gifts that are socially and economically responsible, including locally-made products, fair trade products, and products that proceeds benefit social or ethical funds.

Sustainable choices

Join Vancouver Aquarium in making purchase decisions that will reduce your environmental footprint. Choose products that are environmentally responsible, use minimal packaging, or are organic or biodegradable.


Visitor map

View our visitor map to see where all exhibits and amenities are located.

Need more information?

View our visitor FAQ or email us.

Give feedback on a recent visit

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The Vancouver Aquarium is temporarily closed to the public as a preventative measure to help stop the spread of COVID-19 through our community. We have educational programming available online, and our gift shop remains open for online sales. ​​​​Read more.